Fire damage restoration in Austin: recover structure, atmosphere, and home.

If the fire is out and the property is cleared by the fire department:

Do not enter until cleared. Never enter a fire-damaged structure until the Austin Fire Department or local authority has officially deemed it safe. Structural integrity may be compromised.

Limit movement. Moving around the property spreads soot particles into clean areas and grinds ash into carpets and flooring. Stay out of the affected rooms.

Do not wash walls or vacuum. Household vacuums will blow fine smoke particulates back into the air. Washing walls with standard cleaners can permanently set soot into the paint or drywall.

Turn off the HVAC system. If the HVAC is running, it is pulling smoke and soot through the ductwork and distributing it throughout the house. Shut it down immediately.

Document before you touch anything. Take wide shots, close-ups, and a short video with the date from a safe distance. Your claim starts here.

Call us, then your carrier. Emergency mitigation, such as board-up and tarping, can start before an adjuster arrives to secure the property. Keep every receipt.

Smoke follows framing, wiring, and thermal currents into places nobody looks. An InterNACHI Certified Master Inspector reads the house the way an adjuster reads a claim—where the smoke went, what the heat compromised, and what the water touched.

The hidden soot. The soot behind the switch plates, inside the wall cavities, and coating the HVAC coils.

Structural compromise. Heat can weaken framing and degrade concrete or masonry without consuming it.

What the water touched. Electrical panels, insulation, and subfloors saturated by fire hoses.

Code compliance. Navigating Austin's WUI code requirements for ignition-resistant materials during the rebuild.

Documentation adjusters read as evidence, not as a contractor's opinion.

Usually covered: Sudden and accidental fires, smoke damage, and the water damage resulting from firefighting efforts. The cleaning, the removal, and the rebuild to pre-loss condition—subject to your policy, deductible, and limits.

Usually not covered, or needs an endorsement: Damage to landscaping or outbuildings may have separate, lower limits. Code upgrade coverage (Ordinance or Law coverage) is required to pay for the extra costs of bringing an older home up to current building codes (like Austin's WUI code) during reconstruction.

Your rights in Texas: You choose your contractor. A carrier's "preferred vendor" is a suggestion, not a requirement. Your policy asks you to prevent further damage, so emergency mitigation can start before the adjuster arrives. Keep every receipt and photo. Texas keeps contractors and public adjusters separate. We document and estimate your loss; we don't negotiate your claim.

What we hand your adjuster: Detailed damage mapping and soot classification. Dated photo and video documentation, before and after every step. An itemized estimate in the Xactimate format carriers use. On-site meetings with the adjuster on request. Insurance claim assistance →

Call now for a real arrival window—or request an inspection to map the extent of the smoke and structural impact.

Related services: Water damage | Storm damage | Insurance claim assistance | Commercial restoration | Post-damage reconstruction